Payment & Refund

Payments for Ambervista Story Lab services are collected according to the quote confirmed before work begins on ambervista.store.

• Ambervista Story Lab wrote the payment notes for this site separately from other service tracks — confirm fit via shop@this site.
• Accepted methods are confirmed by email from shop@this site and may include card or local transfer depending on Canada norms.
• Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.

If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.

Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.

• Refund requests should include booking date, service name, and contact details used on this site.
• Charge disputes should first contact shop@this site so we can reconcile invoices against studio logs.
• Prices shown in conversation are in local currency for Calgary unless otherwise stated.

Most payment start with a short written brief at Ambervista with scope confirmed on paper before work starts. Bring reference photos when they help Desk near 157 Stephen Avenue SW.

Written care notes follow every digital storytelling courses handoff here and favour fewer parallel jobs during busy weeks. Country context: Canada.